Managed IT for offices with 10–75 employees. Onsite and co-managed support for teams above 75. Serving Hollywood, Broward and Miami-Dade, with remote support wherever your team works.
5.028 Google reviewsAn access problem. A new starter left waiting. A security question nobody can explain. See what these interruptions cost an ordinary office—and what better support can put in place.
Illustrative office scenes. Recognizable business problems.
A client is waiting. The shared files will not open. A straightforward access problem has become the first interruption of the day.
The cost isn’t just a broken login. It’s a person who can’t get started.
The new hire is waiting. HR is chasing account access, a usable laptop and the person who owns each piece. Onboarding has become a technology project.
Helping people shouldn’t mean spending the day chasing technology.
Are the accounts protected? Are the devices managed? When no one can explain what’s covered, every new threat feels personal.
Confidence starts with an answer you can understand.
Are our backups ready? Can our people work away from the office? Who does what if a hurricane interrupts the business?
Hurricane readiness starts with a conversation before there is a forecast.
Your people don’t need another workaround. They need an IT partner who understands what’s at stake.
Explore the IT support behind itAn ongoing IT partner for your people, devices, cloud accounts and outside vendors.
Explore the service 02A dedicated technician in your office, or additional support alongside your existing IT team.
Explore the service 03Understand the priorities for your devices, email and account access—and the steps to take next.
Explore the service 04Plan how your office will recover its systems and keep people informed when operations are interrupted.
Explore the serviceWe help you choose and source business software, cloud backup and security tools. We check the licenses, terms and fit for your team before preparing a quote.
Ask Nick about software optionsBehind every Hollywood business is a team handling customer communication, staff access, shared files and the next new hire. Big City IT supports the technology behind that work. Founder-led by Nick Pridham in Hollywood, Florida, we have served businesses since 2018 with human support, documented systems and practical planning.
Day-to-day IT with someone accountable.
Discuss a full-time onsite technician or support alongside your internal IT team.
The internet provider, phone company and software vendor each own a piece. Your people are left coordinating the whole issue.
Your team wants to try AI. You want to know where your business data is going.
Your office size, current support, recurring problems and the questions you need answered.
Identify the systems, people and vendors involved. Agree the proposed scope and priorities.
Coordinate access, documentation and handoffs around your business before responsibilities change.
Our main focus is offices with 10–75 employees that need an ongoing IT partner for daily support and the systems behind it.
Get dedicated onsite support, including a full-time technician if you have no internal IT, or co-managed support alongside an existing team. We define the role, responsibilities and coverage around your office.
Start by identifying account ownership, documentation, vendors and existing commitments. A considered handover addresses those dependencies before changes begin.
Yes. We provide local onsite support in Hollywood, Broward and Miami-Dade, plus online IT support wherever your team works. Tell us where your people are and we’ll discuss what can be handled remotely and what needs someone onsite.
Tell Nick about your office, your current support and the issue you want to stop dealing with. A 15-minute fit conversation is a starting point for deciding what to explore next.
Big City IT is not connected. Plug the cable into the socket to extinguish the IT fires and reveal a better workday.
