About
BIG CITY IT IS YOUR MOST VALUABLE PARTNER IN BUSINESS TECHNOLOGY
WHO IS BIG CITY IT?
Founded in 2018, Big City IT has been delivering top-tier service with heart and integrity ever since. Our clients love working with us — and we love working with them. In fact, we’re proud to say we’ve never lost a single client. While we know not everyone is the perfect fit for Big City IT, when the fit is right, it’s the start of a strong and lasting partnership.
We built Big City IT to challenge the norm — where technology often takes precedence over people, and IT providers become emotional outlets for tech-frustrated teams. We’re here to flip that script.
At Big City IT, empathy is part of our core. We take time to understand each person’s unique challenges, frustrations, and goals. By addressing the stress points your employees face and equipping them with the right tools, we not only help reduce workplace tension — we help boost productivity. Happy, empowered employees are more efficient, more engaged, and better contributors to your business’s success.
Let’s build a smarter, more human approach to IT — together.
Our goal is simply, Helping Your Business get the most out of Technology.
WHY CHOOSE US
Focused on increasing productivity, employee retention and the continuity of your business in the face of disaster- our services are scaled to grow with your business, from 10 users to 1000 users we do not have a user limit.
Out of this planet support! After studying and learning from the leaders in customer service such as Disney, Amazon and Starbucks – our approach is unrivalled by any other business in the industry. Want a company that behaves and cares for your business and employees like a partner? Big City IT is the way.
We seamlessly integrate with your organization, zero downtime and minor interruptions. After that we become your employees direct point of contact – no longer will employees interrupt management for IT issues allowing them to work on growing your business.
The IT industry has a reputation for being a very stressful environment- and it is. In order to not “burn out” it is important to have some fun. As an example humor is strongly encouraged at our company, we know how to be serious when needed – just don’t ask us to stand up during a zoom call
Mission
Vision
Vision
What is the most important aspect of your company? At Big City IT we believe it’s people. Sure, AI has gone a long way but you still need people to run the business. For this reason we focus on the people that are using the machines, in our experience a happy employee outperforms a stressed employee – so we want everyone to be happy and will go the extra length to nudge the needle in that direction.
OUR HISTORY IT’S NOT THE SIZE THAT MATTERS… RIGHT?
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