About
WHAT IS BIG CITY IT?
In a world where technology is prioritized over the development of individuals and IT companies become punching bags for those frustrated individuals it is easy for businesses to lose empathy and become disconnected from humanity. Big City IT was created to fill the void that years of bad IT practices created, the one where understanding each individual’s pain and needs is not just empathetic but a part of our core.
By tackling your employees stress factors, not only do they live a healthier life (probably) but by empowering each individual with adequate tools it will make their job easier which results in increased productivity. Studies have shown happy employees are more productive.
Our goal is simply, Helping Your Business get the most out of Technology.
WHAT IS BIG CITY IT?
In a world where technology is prioritized over the development of individuals and IT companies become punching bags for those frustrated individuals it is easy for businesses to lose empathy and become disconnected from humanity. Big City IT was created to fill the void that years of bad IT practices created, the one where understanding each individual’s pain and needs is not just empathetic but a part of our core.
By tackling your employees stress factors, not only do they live a healthier life (probably) but by empowering each individual with adequate tools it will make their job easier which results in increased productivity. Studies have shown happy employees are more productive.
Our goal is simply, Helping Your Business get the most out of Technology.
WHY CHOOSE US
Focused on increasing productivity, employee retention and the continuity of your business in the face of disaster- our services are scaled to grow with your business, from 10 users to 1000 users we do not have a user limit.
Out of this planet support! After studying and learning from the leaders in customer service such as Disney, Amazon and Starbucks – our approach is unrivalled by any other business in the industry. Want a company that behaves and cares for your business and employees like a partner? Big City IT is the way.
We seamlessly integrate with your organization, zero downtime and minor interruptions. After that we become your employees direct point of contact – no longer will employees interrupt management for IT issues allowing them to work on growing your business.
The IT industry has a reputation for being a very stressful environment- and it is. In order to not “burn out” it is important to have some fun. As an example humor is strongly encouraged at our company, we know how to be serious when needed – just don’t ask us to stand up during a zoom call
Mission
Vision
Vision
What is the most important aspect of your company? At Big City IT we believe it’s people. Sure, AI has gone a long way but you still need people to run the business. For this reason we focus on the people that are using the machines, in our experience a happy employee outperforms a stressed employee – so we want everyone to be happy and will go the extra length to nudge the needle in that direction.
OUR HISTORY IT’S NOT THE SIZE THAT MATTERS… RIGHT?
